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Travel Forum / Travel Types / Air Travel / February 2008



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UA $75 paper ticket fee. What the &@#$!!!!

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hotbistud@yahoo.com - 11 Feb 2008 19:48 GMT
Hi again all

I just found out from my friend that has been making all of our travel
plans through American Express on the internet for our Hawaiian trip
that I owe him $75 above the ticket price/taxes. He says that United
charges $75 for paper tickets. My reply is that I am fine e-ticket and
don't think I should have to pay him for the outrageous fee. His
response is that United in the past has had problems finding his e-
ticket reservation and so he now always gets a paper ticket. I don't
fly that often, but when I seem to have no problems with my
reservation and I always have an e-ticket.

Do any of you select paper tickets instead on electronic ones and why?
Do any of you have problems with United or other airlines finding your
reservations when you have an e-ticket?

HBS
Jim Davis - 11 Feb 2008 20:40 GMT
> Hi again all
>
[quoted text clipped - 13 lines]
>
> HBS

I fly all of the US Domestic air lines.  I have never had a paper ticket,
and have never had a problem with electronic tickets.
Graham Harrison - 11 Feb 2008 20:44 GMT
>> Hi again all
>>
[quoted text clipped - 16 lines]
> I fly all of the US Domestic air lines.  I have never had a paper ticket,
> and have never had a problem with electronic tickets.

Never, ever, had a paper ticket?   You *are* young! ;-)
Jim Davis - 12 Feb 2008 00:36 GMT
>>> Hi again all
>>>
[quoted text clipped - 18 lines]
>
> Never, ever, had a paper ticket?

I guess I was too hasty in my answer.  It's been so long since I've seen a
paper ticket, it never entered my mind when I answered.

>You *are* young! ;-)

Damn! I wish I was.
Larry in AZ - 12 Feb 2008 02:50 GMT
Waiving the right to remain silent, "Jim Davis" <sky.dancer1@yahoo.com>
said:

>>> .
>>>> Hi again all
[quoted text clipped - 22 lines]
> I guess I was too hasty in my answer.  It's been so long since I've seen
> a paper ticket, it never entered my mind when I answered.

Likewise.  I don't think I've held a paper ticket within the past 7-8
years.

Signature

 Larry J. - Remove spamtrap in ALLCAPS to e-mail

 "A lack of common sense is now considered a disability,
  with all the privileges that this entails."

Rog' - 12 Feb 2008 03:54 GMT
> "Jim Davis" <sky.dancer1@yahoo.com> said:
>>> Never, ever, had a paper ticket?

>> I guess I was too hasty in my answer.  It's been so long since I've
>> seen a paper ticket, it never entered my mind when I answered.

> Likewise.  I don't think I've held a paper ticket within the past 7-8
> years.
------------
Our last time was three years ago.  Expedia sent us tickets for a flight
in Italy (Venice to Rome).  But then, AirOne's flight schedule changed,
so the printed flight # did not even exist.. we had to get them rewritten
at the Venice airport.  For me, e-tkts are far more preferable.
John Levine - 11 Feb 2008 22:17 GMT
>Do any of you select paper tickets instead on electronic ones and why?

Good lord, no.

>Do any of you have problems with United or other airlines finding your
>reservations when you have an e-ticket?

Nope.  I usually print out the receipt and bring it along so I have
the locator code and itinerary just in case, but it's been a very long
time since I've had to use it to check in.

By the way, aren't paper tickets going away completely sometime in the
next year?
Mr. Travel - 12 Feb 2008 06:51 GMT
>>Do any of you select paper tickets instead on electronic ones and why?
>
> Good lord, no.

I agree.
In fact, passengers are far more likely to lose a paper ticket that
airlines are to lose an electronic ticket.
Graham Harrison - 12 Feb 2008 08:42 GMT
> By the way, aren't paper tickets going away completely sometime in the
> next year?

Yes, and no!

IATA will stop supplying paper tickets to agencies in the middle of the
year.   However, the airlines will continue to issue some paper because
there are (less that 1 percent) transactions that can't be done on an ET.
e.g. ET are limited by decree to 16 flight coupons so if you want a ticket
with more than 16 coupons you get paper.
Mr. Travel - 12 Feb 2008 06:47 GMT
> Hi again all
>
[quoted text clipped - 13 lines]
>
> HBS

Why you would let such a person make travel arrangements?
me - 12 Feb 2008 13:54 GMT
On Feb 11, 2:48 pm, hotbis...@yahoo.com wrote:
> Hi again all
>
[quoted text clipped - 11 lines]
> Do any of you have problems with United or other airlines finding your
> reservations when you have an e-ticket?

   Although I can understand your friends concerns, I'm afraid in
this day
and age, the paper ticket isn't all that much of a benefit.  If your
reservation
isn't in the computer, as far as the airline is concerned, it doesn't
exist.
Paper tickets these days aren't much more than receipts.  Yes, in the
dispute with everyone (days later) trying to get your money back,
they can have value.  And I suppose one might still be able to use
them to "buy" tickets on another airline if they were full fare and
refundable
and all.  But the most important thing on the paper ticket will be the
locator
number (possible some other things like a ticket number that our
billing
department always wants). You don't need paper tickets to get most of
this stuff.  The printed itinerary always seems to have everything
I've needed
when there was a problem.
KGB - 13 Feb 2008 10:39 GMT
>On Feb 11, 2:48=A0pm, hotbis...@yahoo.com wrote:
>> Hi again all
>>
>> I just found out from my friend that has been making all of our travel
>> plans through American Express on the internet for our Hawaiian trip
>> that I owe him $75 above the ticket price/taxes. He says that United

>    Although I can understand your friends concerns, I'm afraid in
>this day
[quoted text clipped - 3 lines]
>exist.
>Paper tickets these days aren't much more than receipts.  

Hi

The last few times I have flown on a paper ticket, the check-in desk
has just torn them up and printed out another one - presumably by
retrieving the reservation number from their computer.

That being the case, a paper ticket is a waste of time anyway; you may
as well just turn up at the check-in and tell them the reservation
(i.e. e-ticket) number yourself.

Regards

KGB
jrk011@poczta.gazeta.pl - 14 Feb 2008 16:18 GMT
On Feb 13, 11:39 am, "KGB"  <FedUpWithS...@NoEmailAddre.ss> (KGB)
wrote:

> That being the case, a paperticket is a waste of time anyway; you may
> as well just turn up at the check-in and tell them the reservation
> (i.e. e-ticket) number yourself.

I had an interesting experience a few months back. Northwest cancelled
their flight between Memphis and Denver, on which I had a reservation
and paper ticket, and re-booked me on a NW flight to Wichita, with the
connecting flight on UA to Denver. After I got yo Wichita, the United
staff at the gate refused to issue me a boarding card, claiming they
did not have me in their computer and asked -- you guessed it -- for a
paper ticket. Yuck. I had to run to the NW counter outside the
security zone, find someone who was not out to lunch (most were), have
them issue a ticket, go next to the United counter, have them issue a
boarding card, return to the gate through security (which gave me a
special treatment) and barely get on the plane that was ready to
leave. Not an experience I would like to repeat. A paper ticket would
save me all that trouble. So beware.

jrk

> Regards
>
> KGB
me - 14 Feb 2008 16:28 GMT
On Feb 14, 11:18 am, jrk...@poczta.gazeta.pl wrote:
> On Feb 13, 11:39 am, "KGB"  <FedUpWithS...@NoEmailAddre.ss> (KGB)
> wrote:
[quoted text clipped - 16 lines]
> leave. Not an experience I would like to repeat. A paper ticket would
> save me all that trouble. So beware.

   Not exactly.  I suspect your problem began because of that
original
paper ticket you had.  If you  had had an e-ticket, they may not have
asked for one.  Dunno though.
VS - 13 Feb 2008 18:00 GMT
>Do any of you select paper tickets instead on electronic ones and why?

 As our resident gasbag^H^H^H^H lawyer, Paul Tauger, claimed many times,
 (quote) an e-ticket is an oral promise and
 (quote) an e-ticket is not a written contract and
 (quote) the statute of frauds precludes enforcement of
 non-written contracts.

 That's the legal opinion on the matter, or so Tauger claims.  Of course,
 that's the same guy who once threatened to sue an airline because there
 was an infant in his row, but then again he is a licensed lawyer, and
 a licensed lawyer he told us that an e-ticket is not a written contract
 and the statute of frauds precludes enforcement of non-writen contracts.
Rog' - 13 Feb 2008 23:55 GMT
"VS" <shmat@xenon.Stanford.EDU> wrote"
>  As our resident gasbag^H^H^H^H lawyer, Paul Tauger,
> claimed many times,
[quoted text clipped - 3 lines]
> non-written contracts.
>  That's the legal opinion on the matter, or so Tauger claims.

"Hogwash."  First off, under the UCC, sales which do not satisfy
the statute of frauds are enforceable, if payment has been made
and accepted.  But more importantly, under the federal Electronic
Signatures in Global and National Commerce Act, "[A] signature,
contract or other record relating to [a transaction in or affecting
interstate or foreign commerce] may not be denied legal effect,
validity, or enforceability solely because it is in electronic form,"
and "a contract relating to [a transaction in or affecting interstate
or foreign commerce] may not be denied legal effect, validity, or
enforceability solely because an electronic signature or electronic
record was used in its formation."  [I am also an attorney.]
John Kulp - 14 Feb 2008 00:03 GMT
>"VS" <shmat@xenon.Stanford.EDU> wrote"
>>  As our resident gasbag^H^H^H^H lawyer, Paul Tauger,
[quoted text clipped - 16 lines]
>enforceability solely because an electronic signature or electronic
>record was used in its formation."  [I am also an attorney.]

A competent one instead of the other guy?
VS - 18 Feb 2008 00:35 GMT
>>  As our resident gasbag^H^H^H^H lawyer, Paul Tauger,
>> claimed many times,
[quoted text clipped - 5 lines]
>
>"Hogwash."  

 I couldn't agree more, but I am not a lawyer.  On the other hand,
 Paul Tauger, who *is* a lawyer (albeit one who failed at several
 firms), has been claiming here for years that an e-ticket is an oral
 promise and the statute of frauds precludes enforcement of e-tickets.
 All of this is recorded for posterity by DejaNews and now Google.

 Because Tauger has a degree from Brooklyn Academy of Law or some
 such outfit, he would brook no disagreement.  According to Tauger,
 any opinion of his must be correct, because he is a licensed lawyer.
 This is the same guy who claimed - contrary to the ADA - that airlines
 are not common carriers and who threatened to sue an airline for
 allowing a lap infant in his row.

>First off, under the UCC, sales which do not satisfy
>the statute of frauds are enforceable, if payment has been made
[quoted text clipped - 7 lines]
>enforceability solely because an electronic signature or electronic
>record was used in its formation."  [I am also an attorney.]

 An attorney who actually knows the law, it seems.
airsafe - 14 Feb 2008 17:00 GMT
On Feb 11, 11:48 am, hotbis...@yahoo.com wrote:
> Hi again all
>
[quoted text clipped - 13 lines]
>
> HBS

You should always keep a paper copy of your e-ticket information handy
in case you have a problem and need to file a complaint. I've got
extensive resources on making complaints at http://airsafe.com/complain/complain.htm
that gives you advice on what information is most important, and an
online form you can use to send your complaint to the AirSafe.com
Foundation.
Mr. Travel - 15 Feb 2008 05:22 GMT
> On Feb 11, 11:48 am, hotbis...@yahoo.com wrote:
>
[quoted text clipped - 22 lines]
> online form you can use to send your complaint to the AirSafe.com
> Foundation.

Why would you need a paper copy to make a complaint?
KGB - 15 Feb 2008 10:52 GMT
<SNIP>
>> You should always keep a paper copy of your e-ticket information handy
>> in case you have a problem and need to file a complaint. I've got
[quoted text clipped - 4 lines]
>
>Why would you need a paper copy to make a complaint?

Hi

I have recently returned from a trip to Antarctica.  In order to join
the ship, my flights (from the UK with British Airways) were Heathrow
to Buenos Aires then Buenos Aires to Ushuaia.

However, an hour into the Heathrow-Buenos Aires leg, the plane
developed instrument problems and had to return to Heathrow.  We were
told that BA would reschedule our flights for the following day and
over-nighted us in a hotel at their expense.

British Airways then told me that they could only re-book me as far as
Buenos Aires because, according to their own computer, the Buenos
Aires-Ushuaia leg was on a separate ticket with a different airline
(Aerolineas Argentinas) and had been booked separately by my travel
agent, so I would have to sort that leg out with the travel agent or
the other airline.  After disputing this with them, they were quite
adamant the second flight was definitely on a separate ticket and
therefore not their responsibility, so eventually I showed them the
e-ticket information I had printed out at home from the "my booking"
page of the British Airways own web site which clearly showed the
entire flight as being on one e-ticket.

British Airways then agreed that my print-out did indeed show both
flights as being on a single ticket, they photocopied my printout and
promptly found me a seat (with Aerolineas Argentinas) from Buenos
Aires to Ushuaia.  The re-scheduled flights then went smoothly and I
joined the ship on time.  

However, if I hadn't printed out a paper copy of my e-ticket
information from the BA website I would not have been able to prove
that it was BA's responsibility to get me all the way to Ushuaia and
NOT just to Buenos Aires - and of course my vacation would probably
have been ruined.

Regards

KGB
TMOliver - 15 Feb 2008 13:45 GMT
After others, their names excised had writ....

> <SNIP>
>>> You should always keep a paper copy of your e-ticket information handy
[quoted text clipped - 8 lines]
>
> Hi

(Snippagio de minimus)

> British Airways then told me that they could only re-book me as far as
> Buenos Aires because, according to their own computer, the Buenos
[quoted text clipped - 19 lines]
> NOT just to Buenos Aires - and of course my vacation would probably
> have been ruined.

A cautionary tale of no little worth which suggests that the wise traveler
is well advised to print out a copy of his/her E-Ticket and keep it
available to whip out and wave when encountering pettifoggery, codswallop
and expectable chickenshit from indifferently enabled airline staff.

"When in doubt, whip it out!"

TMO
nobody@spamcop.net - 16 Feb 2008 02:25 GMT
>After others, their names excised had writ....
>
[quoted text clipped - 45 lines]
>
>TMO

I always have a copy of my itinerary above and beyond any check-in
print outs.  If I find I have to book on multiple airlines *and* out
of the way places and cannot do it through my preferred airline where
I do have status (since they are mor elikely to want to fix things if
they know you'll be back next month)...I'll let a major travel agency
or a very well-connected and trustworthy local one do the work so I
have someone at home who can go to bat to fix the problems if they
crop up.

The more complex or exotic the travel, the more documentation you
should bring since you may have to deal with someone in Lower
Boolaboolastan who barely speaks English, works for sixteen airlines
since the one you will be on has one flight a week into his garden
spot and where they are not about to call eleven thousand milles away
to the airline's home office to fix a situation since they regard
customer service as just one more aspect of western imperialism and
finally, he hates youe guts because he kniows you just spent more on
airfare to get there than he will make in his entire lifetime.

Bonus travel tip:  The more words in a country's name, the harder it
will be to fix any problems with your travel arrangements once there:
Canada or Monaco, easy...The Democratic Socialist Free Peoples
Workers' Republic of Upper Graustarkia...hard.  :)

Jim P.
Jim P.
philipuk@gmail.com - 20 Feb 2008 12:27 GMT
On 16 Feb, 02:25, nob...@spamcop.net wrote:
> On Fri, 15 Feb 2008 07:48:03 -0600, "TMOliver"
>
[quoted text clipped - 76 lines]
> Jim P.
> Jim P.

So you're in real trouble if you want to fly to/from United Kingdom of
Great Britain and Northern Ireland ;)
RAK - 20 Feb 2008 19:38 GMT
> On 16 Feb, 02:25, nob...@spamcop.net wrote:
>> On Fri, 15 Feb 2008 07:48:03 -0600, "TMOliver"
[quoted text clipped - 83 lines]
> So you're in real trouble if you want to fly to/from United Kingdom of
> Great Britain and Northern Ireland ;)

Judging by the chaos at London Heathrow Terminal 4 today you are right :)
The baggage handling computer system has died during an upgrade and BA is
not accepting check-in luggage from economy class passengers.
What a nice surprise when you arrive at LHR from Scotland or Cornwall or
wherever for a 4 weeks trip to Australia and are told you take your suitcase
home.
I bet they don't have that even in the DSFPWR of Graustarkia.



Signature

Posted via a free Usenet account from http://www.teranews.com

Traveller - 23 Feb 2008 11:25 GMT
> Judging by the chaos at London Heathrow Terminal 4 today you are right :)
> The baggage handling computer system has died during an upgrade and BA is
> not accepting check-in luggage from economy class passengers.
> What a nice surprise when you arrive at LHR from Scotland or Cornwall or
> wherever for a 4 weeks trip to Australia and are told you take your
> suitcase home.

You got a reference or link for that?  I'd like to read more
RAK - 24 Feb 2008 01:58 GMT
>> Judging by the chaos at London Heathrow Terminal 4 today you are right :)
>> The baggage handling computer system has died during an upgrade and BA is
[quoted text clipped - 4 lines]
>
> You got a reference or link for that?  I'd like to read more
http://news.bbc.co.uk/1/hi/uk/7254455.stm
and it looks like it was resolved and lasted one or two days:
http://news.bbc.co.uk/1/hi/england/london/7256147.stm
And lots more with Google:
http://www.google.com/search?hl=en&client=firefox-a&rls=org.mozilla%3Aen-GB%3Aof
ficial&q=bbc+heathrow+terminal+4+baggage+problems+tuesday&btnG=Search


I am surprised it did not get nore space on the news but I suppose we are
just resigned BA and LHR problems.

A friend who is an extreme high mileage flier (especially Asia-Europe) told
me that Singapore Airlines run regular practices at Singapore airport for
such problems :
"From time to time SQ do a simulated "(system) crash" at SIN and process all
documents inc. baggage manually and needless to say all goes smoothly."

Signature

Posted via a free Usenet account from http://www.teranews.com

nobody@spamcop.net - 22 Feb 2008 01:22 GMT
>On 16 Feb, 02:25, nob...@spamcop.net wrote:
>> On Fri, 15 Feb 2008 07:48:03 -0600, "TMOliver"
[quoted text clipped - 80 lines]
>So you're in real trouble if you want to fly to/from United Kingdom of
>Great Britain and Northern Ireland ;)

Yep.  Been through Heathrow lately?  :0
nobody@spamcop.net - 16 Feb 2008 01:55 GMT
>Hi again all
>
[quoted text clipped - 13 lines]
>
>HBS

Your friend is either hyper-paranoid or having one on with you.  If
you have the confirmation number for your res...or better if he made
the res using your Mileage Plus number...you do have one don't you?...
you can look up the reservation yourself.

If you can see it, United can see it.  A paper ticket won't help if
they query their system and the reservation isn't in it.  It's been a
very long time since the ticket itself was enough to guarentee a
reservation existed.

Last time in about five years that I used a paper ticket was a booking
via Lufthansa to Italy in which Lufthansa required a paper ticket for
some reason....their game, their rules.

Jim P.
 
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