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Travel Forum / Travel Types / Air Travel / May 2008



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Stansted transatlantic jinx strikes again

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Roland Perry - 29 May 2008 21:30 GMT
Reports suggest that American Airlines is pulling out of the
Stansted-New York route after just nine months. The carrier is
apparently withdrawing daily flights launched last October on July 2nd.

That's a bit sudden! What happens to people with tickets booked more
than a month in advance??

I think this is the third time (unlucky) that a US carrier has come
unstuck operating from Stansted, and that's not including the failed
"Business Class only" operations.
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Roland Perry

Neil Williams - 29 May 2008 21:32 GMT
>Reports suggest that American Airlines is pulling out of the
>Stansted-New York route after just nine months. The carrier is
>apparently withdrawing daily flights launched last October on July 2nd.
>
>That's a bit sudden! What happens to people with tickets booked more
>than a month in advance??

I'd imagine they will reroute them onto their services from Gatwick or
LHR, or perhaps BA's as a codeshare?

Neil

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Neil Williams
Put my first name before the at to reply.

Roland Perry - 31 May 2008 14:48 GMT
>>Reports suggest that American Airlines is pulling out of the
>>Stansted-New York route after just nine months. The carrier is
[quoted text clipped - 5 lines]
>I'd imagine they will reroute them onto their services from Gatwick or
>LHR, or perhaps BA's as a codeshare?

If they are giving more than two weeks notice I think they can just do a
refund.

Meanwhile, I had a KLM flight cancelled recently (on the day), resulting
in a delay that should have triggered compensation. They finally got
around to saying the flight was

       "cancelled as a result of a flight safety shortcoming, which was
       wholly unforeseeable by KLM and was unavoidable ... In line with
       Regulation 261/2004, and our General Conditions of Carriage, we
       are unable to offer you cancellation compensation on this
       occasion."

This is the so-called "extraordinary circumstances" clause. And my
observation is that if the "safety" issue was a broken plane, then it's
extraordinary that they couldn't find a replacement plane at Schiphol of
all places (where the cancellation of the outbound plane, which was to
become my flight back to Schiphol, took place).

They were able to contact me with a new itinerary both by phone and
email at 3.15pm local time, which is exactly the time the flight was
scheduled to leave Schiphol. Is that a co-incidence, or just the point
at which they decided the plane was broken beyond repair with no
replacement possible?

According to flightstats.com this flight (KL1829/1830) was cancelled
twice this month (one of which would have been my flight). Does that
indicate an "extraordinary" degree of unreliability for the plane?
Signature

Roland Perry

Neil  Williams - 30 May 2008 09:51 GMT
> I think this is the third time (unlucky) that a US carrier has come
> unstuck operating from Stansted, and that's not including the failed
> "Business Class only" operations.

And now the Luton curse has (sadly, fairly predictably) struck -
Silverjet has ceased all operations.

Neil
Roland Perry - 30 May 2008 18:05 GMT
In message
<443c954a-a03b-4079-b988-32673d3aeabc@s50g2000hsb.googlegroups.com>, at
01:51:19 on Fri, 30 May 2008, Neil Williams <pacer142@gmail.com>
remarked:
>> I think this is the third time (unlucky) that a US carrier has come
>> unstuck operating from Stansted, and that's not including the failed
>> "Business Class only" operations.
>
>And now the Luton curse has (sadly, fairly predictably) struck -
>Silverjet has ceased all operations.

I'm not sure that Luton has been cursed with on/off [scheduled]
Transatlantic flights quite as much as Stansted (for at least a decade
now).  You can now be forgiven for predicting that a downturn in the
transatlantic market will occur about a year after any scheduled carrier
starts operating from there!

The Silverjet saga has been unfolding for some time now, with half a
dozen "our new funding is just around the corner" stories in the past
week or two. The problem is, once people think you are going to cease
operations, and therefore fail to book with you, then it's a bit of a
slippery slope :(
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Roland Perry

 
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